Vicki Z
CANTON, OH | 2020 GMC TerrainAugust 13, 2025
Service was quick and complete, so I didn’t have to wait long.
Response from Ron Marhofer Buick GMC, INC.
August 15, 2025Vicki, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David B
CLEVELAND HEIGHTS, OH | 2025 GMC 2500HD SierraJune 18, 2025
I came to the dealership knowing exactly what vehicle I wanted, and Steve facilitated the purchase seamlessly. I noticed he was busy that morning but he still made me feel like I was the only customer he had. Vehicle was clean, ready to go quickly, and Steve transferred all the services over from my old GMC vehicle without issue and was extremely knowledgeable about the process. All the staff I interacted with were friendly and helpful and pricing was fair. Thanks again for a great experience
Response from Ron Marhofer Buick GMC, INC.
June 19, 2025David, thank you for taking the time to leave a review for us at Ron Marhofer Buick GMC, INC.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
William P
MENTOR, OH | 2025 GMC Sierra 3500 HDJune 17, 2025
I appreciate the promptness of everyone involved and answering all my questions
Response from Ron Marhofer Buick GMC, INC.
June 18, 2025William, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
John E
LOUISVILLE, OH | 2024 GMC AcadiaMay 8, 2025
Excellent job! Nick was great and everything went very smooth.
Response from Ron Marhofer Buick GMC, INC.
May 9, 2025John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Aleksander P
HUNTLEY, IL | 2025 GMC Sierra 2500 HDApril 3, 2025
Awesome dealer everything went smooth, entire staff was super friendly and did not play any games like in Illinois thx, may come for wife suv back
Response from Ron Marhofer Buick GMC, INC.
April 6, 2025We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
David D
CANTON, OH | 2025 GMC TerrainFebruary 15, 2025
I would love to thank Jim Watt for taking the time to help me find the vehicle i wanted and explaining all the options on the vehicle.
Response from Ron Marhofer Buick GMC, INC.
February 17, 2025David, we are so happy to read such a great review about Ron Marhofer Buick GMC, INC.! We hope to see you soon!
Ryan K
TALLMADGE, OH | 2022 GMC YukonJanuary 14, 2025
Decent service. Reps are good. 2nd time I've come in with an issue that they were "unable to duplicate". Then I have no problem duplicating it by simply driving the car. If I bring it in with a specific problem like "it smells like burned rubber when I drive it", I don't think it should leave until that problem is solved.
Response from Ron Marhofer Buick GMC, INC.
January 16, 2025Ryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (330) 966-1500 to discuss your concerns, as your satisfaction is of utmost importance to us.
Suzanne H
NORTH CANTON, OH | 2024 Buick Encore GXDecember 20, 2024
I always feel my Buick is in good hands when I bring it to Marhofer Service Department. Josh mange’s a great team if service professionals especially Terry.
Response from Ron Marhofer Buick GMC, INC.
December 21, 2024Suzanne, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Robert C
LOUISVILLE, OH | 2025 GMC 1500 SierraDecember 18, 2024
It went well. But for 2 weeks I was offered too little on my Mint Trade. I finally met with one of the owners & got a better deal .
Response from Ron Marhofer Buick GMC, INC.
December 19, 2024We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Michael S
WILLOUGHBY, OH | 2025 GMC 1500 SierraDecember 18, 2024
John my salesmen was fantastic to deal with from start to finish answering every petty question I had and doing it with a smile the whole time I would work with him again any day of the week Bethany was great on way out the door as well being very informative with me and was also very pleasant to deal with Awesome experience from start to finish
Response from Ron Marhofer Buick GMC, INC.
December 19, 2024Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Buick GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
